How RaceOS Helps Participants Get Set Up for Chipless Timing

Overview:
RaceOS manages participant communication to ensure runners are prepared for chipless GPS-based timing.

What We Send:

RaceOS automatically sends a series of emails and text messages to participants who haven’t yet registered their device, starting when the race is first set up.

Message Schedule (if no device is connected):

• Immediately after race setup
  

• 24 hours later
  

• 72 hours later
  

• 2 weeks before race
  

• 1 week before race
  

• 48 hours before race
  

• 24 hours before race
  

• Morning of race
  

Message Content:

• Encourages participants to register GPS watch

• Links to device registration and help guide

• Friendly tone, branded with your race name

• Final reminders to start/stop/sync their device
  
  

What You’ll See in Your Dashboard:

• Email & SMS open/click rates

• Device registration rates

• Timing activation rates

• Unsubscribe rates (email only)

RaceOS handles this on your behalf so you can focus on delivering an amazing race experience.

If you’d like a preview of the participant experience or want to test it yourself, click here.